Privacy Policy

Pre Print Solutions Inc. ("we", "our", "us") respects your privacy and is committed to protecting your personal data when you use our online platform and services related to printer installation, repair, maintenance, and support.

Information We Collect

We collect information necessary to provide our technology and printer support services, including but not limited to:

• Contact details such as name, postal address, telephone number, and email address
• Device and hardware information needed for diagnostics and updates
• Usage data from remote support sessions and network configurations
• Billing and service contract information

How We Use Your Information

Your information helps us deliver efficient and tailored printer support services. Specifically, we use your data to:

• Install, troubleshoot, repair, and maintain printer hardware and software
• Perform driver and firmware updates
• Provide remote support and diagnostics
• Manage customer accounts and billing
• Communicate important updates about our services and policies

Legal Basis for Processing

We process your personal data based on:

• Your consent, where required
• Performance of a contract or service agreement
• Compliance with legal obligations
• Legitimate interests in providing and improving our services

Data Sharing and Disclosure

We do not sell or rent your personal data. We may share information with third parties only in the following circumstances:

• With trusted service providers assisting in our operations under contractual data protection obligations
• When required by law, legal process, or regulatory authorities
• To protect rights, safety, or property of Pre Print Solutions or others

Data Retention

We retain your personal data only as long as necessary to provide our services, satisfy legal obligations, resolve disputes, and enforce agreements. Upon expiry of these periods, your data is securely deleted or anonymized.

Your Privacy Rights

Depending on your jurisdiction, you may have rights including access to your personal data, correction, erasure, restriction of processing, data portability, and objection to processing. To exercise these rights, please contact us at our physical address below.

Security Measures

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to improve user experience and analyze site usage. You can manage cookies through your browser settings.

International Data Transfers

When necessary, your information may be transferred to and processed in countries outside your residence. We ensure such transfers comply with applicable data protection regulations and employ safeguards to protect your data.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.

Contact Us

For questions or to exercise your data rights, please contact us by mail at: